A Study on Quality Management Models, Policies, and Practices

EasyChair Preprint 9945

Abstract

Quality management can be defined as the set of processes, policies, and procedures that an organization implements to ensure that its products or services consistently meet or exceed customer requirements and expectations. Quality management focuses on the entire lifecycle of a product or service, from design and development to production, delivery, and support.

The goal of quality management is to continuously improve an organization's performance and customer satisfaction by identifying and eliminating defects, errors, and waste in its processes, products, or services. Quality management involves the use of various tools and techniques, such as statistical process control, quality audits, customer feedback, and continuous improvement initiatives.

Keyphrases: Maintenance, Quality, model

@booklet{EasyChair:9945,
  author    = {Fatima Tahir},
  title     = {A Study on Quality Management Models, Policies, and Practices},
  howpublished = {EasyChair Preprint 9945},
  year      = {EasyChair, 2023}}