From Strategy to Skills Development in a Higher Education IT Organisation

8 pages•Published: September 20, 2022

Abstract

People are typically identified as key assets for a successful IT organisation, and this is particularly true for HE institutions where the level of outsourcing is often lower than in other sectors. Therefore, we need a way for ensuring that the IT organisation’s skills and capabilities reflect the institutional strategy and there is a solid process for identifying and addressing possible gaps.
Traditional approaches, such as IT skills frameworks, are well suited for analysing and addressing technical and content-specific skills development, but they do not provide a convenient way of addressing non-technical skills development.
This paper provides an approach for analysing the requirements for non-technical skills and for addressing them with appropriate development activities. The approach is based on identifying key business capabilities of a HE institution and mapping them into a categorisation that provides the required guidance for competency assessment and development. The approach can be combined with traditional approaches for technical skills analysis, hence providing a comprehensive tool for translating strategy into relevant skills and competency development actions.

Keyphrases: capabilities, digital strategy, it skills management, skills and competencies

In: Jean-François Desnos, Ramin Yahyapour and Raimund Vogl (editors). Proceedings of EUNIS 2022 – The 28th International Congress of European University Information Systems, vol 86, pages 141-148.

Links:	https://easychair.org/publications/paper/VZR7
	https://doi.org/10.29007/1bsw